Privacy Policy

RTCLOUD PTY LTD

Last updated: Jan 2026

1. Introduction

RTCLOUD PTY LTD (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Personal Information We Collect

We may collect the following types of personal information:

• Email address
• Postal address
• Telephone number
• Business details (such as business name and related contact information)

We only collect personal information that is reasonably necessary for our business activities.

3. Collection of Sensitive Information

We only collect sensitive information about you when:

1. You have given your consent

2. We are required or authorised by law to do so

Sensitive information, where collected, is handled with a higher level of care in accordance with Australian privacy laws.

4. How We Collect Personal Information

We may collect personal information directly from you when you:

• Contact us
• Register for our services
• Provide information through our website, apps, forms, or communications
• Engage with us in a business or professional capacity

In some circumstances, information may also be collected as required by law.

5. How We Use Your Personal Information

We use your personal information to:

• Provide and manage our products and services
• Communicate with you
• Manage business relationships
• Comply with legal and regulatory obligations

We will not use your personal information for purposes unrelated to our business activities without your consent, unless required or permitted by law.

6. Disclosure of Personal Information

We may disclose your personal information to:

• Regulatory authorities or government bodies where required by law

We take reasonable steps to ensure that any third parties handle your personal information in accordance with Australian privacy laws.

7. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and managerial safeguards.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, out of date, or incomplete. Requests can be made using the contact details below.

9. Changes to This Privacy Policy

RTCLOUD PTY LTD reserves the right to modify this Privacy Policy at its discretion. Any changes will take effect immediately upon being published, unless otherwise stated. We encourage you to review this Privacy Policy periodically.

10. Contact Us

RTCLOUD PTY LTD
Email: hello@rtcloud.com.au